Shipping policy
Thank you for visiting and shopping at FlipToy.in. The following terms and conditions constitute our Shipping Policy.
SHIPPING & DELIVERY POLICY
This Shipping & Delivery Policy is an integral part of our Terms of Use (“Terms”). Please read it alongside our main Terms, available at Terms of Service.
Kindly review our Shipping & Delivery Policy when making purchases, as it applies to all orders placed with us.
SHIPPING & DELIVERY OPTIONS
We provide various shipping options. In some instances, a third-party supplier may manage our inventory and handle the shipping of your products.
Free Shipping
We offer free shipping on all orders.
INTERNATIONAL DELIVERY
We do not currently offer international shipping.
ORDER DELAY
If there is a delay in delivery for any reason, we will promptly notify you and provide a revised estimated delivery date.
QUESTIONS ABOUT RETURNS
For inquiries regarding returns, please refer to our Return Policy: Return and Refund Policy.
CONTACT INFORMATION
For further questions or comments, you may reach us through:
- Phone: +918630183378
- Email: support@fliptoy.in
LOGISTIC PARTNERS
| Shipment Method | Estimated Delivery Time | Shipment Cost |
|---|---|---|
| FedEx surface | 7-9 business days | Free |
| DTDC | 7-8 business days | Free |
| Delhivery | 7-9 business days | Free |
| India Post Service | 9-12 business days | Free |
Shipment Confirmation & Order Tracking
Upon shipment, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.
Delivery Attempts and Returns Policy
We make up to three delivery attempts to ensure your order reaches you successfully. If the delivery is unsuccessful after three attempts and the product is not accepted, the item will be returned to us.
Return Process:
- After three unsuccessful delivery attempts, the product will be marked for return.
- Once the item is returned to us, we will initiate the return process.
Partial Refund:
- Upon receiving the returned product, we will inspect it for eligibility.
- A partial refund will be issued, deducting any applicable return shipping and handling fees.
- The refunded amount will be credited using the original payment method.
Communication:
- You will be notified of the unsuccessful delivery attempts.
- A confirmation email will be sent upon the initiation of the return process.
- Refund details will be communicated once the partial refund is processed.
Note:
- The partial refund amount will be determined based on the product's condition and any incurred return fees.
- Please ensure accurate and up-to-date delivery information to avoid delivery issues.
- Contact our customer support at support@fliptoy.in for further assistance or clarification.
Thank you for your understanding and cooperation.
Please contact us for any further assistance or information regarding this policy.